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 EMS, FIRE RESCUE, DISASTER MANAGEMENT INFORMATION SINCE 1998 
 

March 2010 | Vol. 13 No. 3

COVER STORY
Goodwill Hunting—The way your community sees you can be critical to your success. Here's how three services are investing in their reputations. By Jenifer Goodwin
Providing first-rate patient care is a prerequisite for any EMS agency that strives to have a first-rate reputation in its community. Yet patients can’t always tell if the providers caring for them are following the latest protocols or using the most up-to-date technology. ....
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BP INTERVIEW: Q&A with David Nelson By Jenifer Goodwin
At the Ambulance Service Manager’s (ASM) certificate program in Kansas City, Mo., David E. Nelson, D.Min., has a reputation for being among the most engaging, inspirational instructors. This is no small accomplishment, especially considering that Nelson’s professional background lies more in the spiritual than the medical realm. Nelson was ordained as a Lutheran minister in 1971. He served as a pastor in two parishes in Kansas and then spent 13 years as senior pastor at St. James Lutheran Church in Kansas City.....

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QUICK LOOK: First EMS/Patient Safety Organization Partnership Formed By Aimee J. Frank
What began as an effort by Missouri ambulance services to protect quality review confidentiality has become an innovative program designed to improve the quality and safety of health service delivery through the collection and analysis of patient safety data, from prehospital treatment through hospital release. With a $595,165 grant from the Missouri Foundation for Health to the Missouri Center for Patient Safety, the Missouri Ambulance Association will encourage all of the state's ambulance services to…....

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CAPITOL REPORT: First National Strategy for Health Security Released By Aimee J. Frank
The first National Health Security Strategy (NHSS), intended to minimize health consequences of major disasters by galvanizing a broad range of stakeholders, has been released by the Department of Health and Human Services, the agency charged with developing policy in this area in the 2006 Pandemic and All-Hazards Preparedness Act.....

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RESEARCH MONITOR: Scoop and Run for Penetrating Trauma? By Joene Hendry
In a review of 45,284 patients with penetrating trauma, those with spinal immobilization before transport (4.3 percent) “were twice as likely to die, even when controlling for other patient and injury characteristics,” Elliot R. Haut, M.D., from Johns Hopkins Hospital and Johns Hopkins University School of Medicine in Baltimore told Research Monitor. ....

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UP FRONT: Boots on the Ground in Haiti By Keith Griffiths
Dr. Eric Rasmussen happened to be sitting at his computer when the alert went out. A 7.0 magnitude earthquake had struck Haiti, and the news was grim. Rasmussen, the former Fleet Surgeon for the U.S. Navy's Third Fleet, started to prep for the journey. An expert in disaster response, he had been on 19 previous deployments, including the Indonesian Tsunami and Hurricane Katrina. He had once lived in Haiti and knew firsthand the challenges there,…....

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LEADERSHIP COMPETENCIES: The Big Six Plus One—All the competence it takes to lead By Bruce Griffiths
Welcome to the capstone column in our series on what it takes to be an ideal leader/manager. We began by noting that decades of leadership research has narrowed a much longer list to six competencies that predict effective leadership in a wide variety of settings (the 20 percent of competence that accounts for 80 percent of performance).....

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RUMINATIONS: The Necessity of Story By John Becknell
Mr. Devins was a storyteller. I discovered this when I landed in his office on my first day of employment at the hospital he administered in the sleepy farming community of Waconia, Minn. It was 1977, and the little hospital had just acquired the dying local volunteer ambulance service. Paul Erickson and I had been hired to help staff the ambulance when the volunteers were not available. ....

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BP TIPS: Rid Your Work Life of Complexity By Aimee J. Frank
Overloaded with too much information, e-mail, presentations and meetings, it’s easy to see why a major complaint among managers is that they are working more but achieving less.....

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