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Ruminations
May 2012
Hiring for the Job
By John Becknell
When Mercer County Ambulance Service in Hazen, N.D., needed a new leader and manager, the board hired the one applicant with no EMS experience.
Lo...
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April 2012
Learning More About Listening
By John Becknell
In January I wrote that 2012 would be a year of more listening for me. Currently I am on a listening pilgrimage of sorts: I am writing this from Vietn...
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March 2012
Assessment Signals Need for New Direction
By John Becknell
The challenges to our industry are well known: a lack of adequate and sustainable funding; a reimbursement system that promotes transport over health ...
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February 2012
Amid the Fear and Fighting, a Cause for Hope
By By John Becknell
November 2011’s Ruminations—a tongue-in-cheek transcript of a fictitious congressional hearing about the EMS industry’s lack of a united front—produce...
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January 2012
Make 2012 a Year of Listening
By John Becknell
Watch Tom Peters’ three-minute YouTube video on listening at youtube.com/watch?v=IwB7NavKPeo.
...
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